As the original owner, you can easily reset your SNOO from the App. Make sure it’s what you want to do—performing a reset will delete your wireless network configuration, all SNOO settings, and your mobile connection with SNOO.
For iOS devices:
- Head over the Setting icon at the bottom of your screen
- Under the Devices category, click on Baby’s SNOO to begin
- At the bottom, you will select Unpair SNOO to reset and follow the on-screen prompts
For Android devices:
- Log in to the SNOO App and go to the Menu Bar > Settings
- Under the category My SNOO > at the bottom, select Reset My SNOO and follow the on-screen prompts.
Your account will not be deleted as a result of the reset. To use SNOO again, you’ll have to pair SNOO to the App.
If you are unable to complete the reset via the App, connect with our Customer Care team!