We are so sorry to hear you haven’t received your package. There are a few things to check to see where your package is:
- Please locate the confirmed shipping email and click on the tracking link
- You should see tracking info that will indicate if the package has been delivered or for an updated delivery date
If the tracking states the package has been delivered and you haven’t received it. Please contact Happiest Baby Customer Support who can assist further.
If you receive a call from the shipping carrier that your package is out for delivery you can track the package via the tracking number provided. Or call the listed carrier for more information. If you did not purchase your order through happiestbaby.com.au, please contact the authorized retailer for more information.